HP today revealed further details of its previously announced $1 billion investment in offshore outsourcing, selecting six countries-Bulgaria, China, Costa Rica, India, Malaysia and the Philippines-as its global delivery hubs.
CapGemini's announcement last week that it would invest $298 million in Brazilian IT service provider CPM Braxis attracted a lot of attention in outsourcing circles. The move will give the Paris-based company a 55 percent stake in CPM Braxis, the opt...
Dr. Oliver Williamson may not be a household name in IT outsourcing circles, but a consortium of academics is hoping to change that. Williamson, professor emeritus of business, economics and law at the University of California-Berkeley, won the Nobel...
When you think about important leadership qualities, vulnerability doesn't spring to mind.
The project: Equip concierges at InterContinental Hotels and Resorts with Apple iPads to provide guests with enhanced maps and directions, video recommendations, and instant booking confirmations for local restaurants, performances and attractions.
Breaking up is hard to do. And when it comes to IT outsourcing, it can be expensive and risky, too. But issues with an outsourcer--such as deteriorating service levels, lack of investment, excessive turnover, or even fraud--are potentially even more ...
Egypt has the most market potential among emerging providers of global IT services, according to a recent study by the London School of Economics Outsourcing Unit.