It used to be that customer retention lay solidly within two areas of any business: manufacturing and customer service or support. It was up to the manufacturing process to ensure a quality product that would invoke a certain amount of brand loyalty ...
Social media offers an amazing array of opportunities for the marketer who knows how to use them to full effect. Social media isn’t an end in itself, however, and it is best used to complement other marketing strategies rather than used as a sole mar...
Inveneo Project Director Andris Bjornson, on the roof of the Haitian headquarters of CHF International, installs the base antenna for a series of Wi-Fi links to aid groups across Port-au-Prince. CHF shared its satellite link with other aid organizati...
HP has designed a new portfolio of hardware, software, and services, aimed at reducing costs and saving resource, particularly for businesses involved in Web 2.0, cloud and high-performance computing.
Windows 7 Release Candidate 1 (RC1), prematurely available on BitTorrent file-sharing sites and due to be more widely available on May 5, is a polished piece of work, ready for prime time.
There are some things in life that you look forward to with trepidation, and if you’re a regular Flash user, the CS4 version is certainly one of those. It’s a huge release, and there are features aplenty. But we wonder how many of these new tools wil...
Let’s take a quick trip back to 1991. Photoshop was still on Version 1 and Windows 3.0 had only recently been belched out. In Mac-land, System 6 ruled the roost, and TeachText (SimpleText’s forerunner) was the editor of choice. Rumour has it that BBE...
What if Microsoft waved a magic wand and everything people hated about Windows Vista went away? You might have an operating system that you liked -- and that's what Microsoft appears to be striving for with Windows 7.
Billing itself as ‘the complete all-in-one Web site design tool’, NetObjects Fusion 11 aims to fit snugly between the lofty space held by Adobe’s pricey but impressive Dreamweaver and a slew of lower-end budget applications, such as Serif’s WebPlus 1...
The latest incarnation of Adobe’s primary PDF-creating and editing application stresses multimedia integration and presentation: it plays Flash natively and extends its multi-user collaboration through a new hosted Web site, Acrobat.com.
Security software customers are speaking with their feet: they want security updates and other security interruptions out of their faces, and they won't hesitate to dump their security suites because of performance drag - whether or not it's actually...
With such a range of Illustrator plug-ins on the market, it's rare to come across one that excels to this extent
The first version of Apple's photo management and manipulation tool Aperture showed a lot of potential but was marred by one major flaw
Final Effects Complete (FEC), a collection of video-effects plug-ins, is one of those sets that seems to have been around for ages
Pre-press hard proofing is a pain in the neck, involving time, effort, expense and, all too often, frustration at inconclusive results