Stories by IDG Online Staff

Top 5 customer retention strategies for marketers

It used to be that customer retention lay solidly within two areas of any business: manufacturing and customer service or support. It was up to the manufacturing process to ensure a quality product that would invoke a certain amount of brand loyalty ...

Integrating social media into your marketing mix

Social media offers an amazing array of opportunities for the marketer who knows how to use them to full effect. Social media isn’t an end in itself, however, and it is best used to complement other marketing strategies rather than used as a sole mar...

Wi-Fi aid for Haiti

Inveneo Project Director Andris Bjornson, on the roof of the Haitian headquarters of CHF International, installs the base antenna for a series of Wi-Fi links to aid groups across Port-au-Prince. CHF shared its satellite link with other aid organizati...

HP targets the cloud with new hardware

HP has designed a new portfolio of hardware, software, and services, aimed at reducing costs and saving resource, particularly for businesses involved in Web 2.0, cloud and high-performance computing.

Windows 7 RC1

Windows 7 Release Candidate 1 (RC1), prematurely available on BitTorrent file-sharing sites and due to be more widely available on May 5, is a polished piece of work, ready for prime time.

Adobe Flash CS4

There are some things in life that you look forward to with trepidation, and if you’re a regular Flash user, the CS4 version is certainly one of those. It’s a huge release, and there are features aplenty. But we wonder how many of these new tools wil...

BBEdit 9

Let’s take a quick trip back to 1991. Photoshop was still on Version 1 and Windows 3.0 had only recently been belched out. In Mac-land, System 6 ruled the roost, and TeachText (SimpleText’s forerunner) was the editor of choice. Rumour has it that BBE...

Windows 7 beta

What if Microsoft waved a magic wand and everything people hated about Windows Vista went away? You might have an operating system that you liked -- and that's what Microsoft appears to be striving for with Windows 7.

Fusion 11

Billing itself as ‘the complete all-in-one Web site design tool’, NetObjects Fusion 11 aims to fit snugly between the lofty space held by Adobe’s pricey but impressive Dreamweaver and a slew of lower-end budget applications, such as Serif’s WebPlus 1...

Adobe Acrobat 9

The latest incarnation of Adobe’s primary PDF-creating and editing application stresses multimedia integration and presentation: it plays Flash natively and extends its multi-user collaboration through a new hosted Web site, Acrobat.com.

Norton Internet Security 2009 beta

Security software customers are speaking with their feet: they want security updates and other security interruptions out of their faces, and they won't hesitate to dump their security suites because of performance drag - whether or not it's actually...

Aperture 2

The first version of Apple's photo management and manipulation tool Aperture showed a lot of potential but was marred by one major flaw

RealVue3D

Pre-press hard proofing is a pain in the neck, involving time, effort, expense and, all too often, frustration at inconclusive results

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PCW Evaluation Team

Cate Bacon

Aruba Instant On AP11D

The strength of the Aruba Instant On AP11D is that the design and feature set support the modern, flexible, and mobile way of working.

Dr Prabigya Shiwakoti

Aruba Instant On AP11D

Aruba backs the AP11D up with a two-year warranty and 24/7 phone support.

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

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