Microsoft signals the end for Skype for Business Online, asking Teams to take over

Consumer users are unaffected for now

Credit: Microsoft

Microsoft is slowly nudging business customers away from Skype, and over to Teams, by shutting down Skype for Business Online.

Skype for Business Online won't go away immediately; in fact, it won't officially close until July 31, 2021. But if you're a new user who logs on after September 1, you won't be able to access Skype for Business Online. You'll be kicked to Teams instead.

Microsoft isn't making changes to the Skype version used by consumers, or to the Skype Business server edition. But if you've logged into the Skype for Business web app at work, Teams will load instead.

"Over the last two years, we’ve worked closely with customers to refine Teams, and we now feel we’re at the point that we can confidently recommend it as an upgrade to all Skype for Business Online customers," James Skay, the senior marketing manager for Skype for Business, wrote in a blog post on Tuesday.

"Customers who have already made the move tell us that Teams not only has helped them improve collaboration generally, it has also provided a rare opportunity to rethink the way work gets done in their organisations."

Microsoft continues to grow Teams with new features, including a free version with a generous allotment of users and storage.

But with Skype splitting off into two components, and then Lync disappearing in favor of Skype for Business, Microsoft's messaging apps can't seem to find a solution that the company is happy with.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Skype for Business

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Mark Hachman

Mark Hachman

PC World (US online)
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Cate Bacon

Aruba Instant On AP11D

The strength of the Aruba Instant On AP11D is that the design and feature set support the modern, flexible, and mobile way of working.

Dr Prabigya Shiwakoti

Aruba Instant On AP11D

Aruba backs the AP11D up with a two-year warranty and 24/7 phone support.

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers

MSI P65

This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang

MSI GT76

It really doesn’t get more “gaming laptop” than this.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?