What about support? Setting up to connect to a free ISP is very straightforward and most have CD kits they will send you. If you are new to the Net, though, you may need some help getting started. All five services reviewed offer telephone support, but charge between $1.75 and $2.50 per minute for it. They will refund this money if it turns out there was a technical problem at their end, but you certainly won't want to be chatting about the weather if you find yourself needing to call technical support
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